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  It’s actually rather simple. If you’ve ever worked at a business, or have your own business that utilizes a traditional phone system, then you already understand how a virtual phone system works because the concept is the same. On-site, traditional phone systems have been the backbone of businesses for a long time, and this kind of network is a precursor to the service provided by Talkroute. Inspired by conventional networks, Talkroute works along the same principles and offers the same features—except it’s completely virtual, which is why there is no need to buy or install new equipment. It’s 100% in the cloud and works with your existing phones and devices.   Turn Your Desktop & Cell Phone Into a Fully-Functional Virtual Phone System   Just like the conventional phone networks, a virtual phone system manages every call that comes into your business. Instead of buying a bunch of new …

  By 2019 we were all used to the “ideal” life routine. Adult life consisted of waking up early every morning, taking a shower, grabbing a quick breakfast, heading off to work & after 8 or so hours we finally got back home. At this point, although a lovely thought, we couldn’t imagine a world with everyone working remotely. Teleconferences were used only on specific occasions & employees who worked from home on a regular basis were practically nonexistent. Even though telecommuting wasn’t a common working method, the scenario where people got to work from home more than once a week wasn’t even considered, communication and teleworking technology kept on advancing. All of this changed during promising 2020, when Covid-19 came unexpectedly in a way that no one could have predicted. Forcing most companies and industries to reinvent themselves and shift to a remote work model in order to survive …

  As a business owner it’s vital that you are always available to your clients, but you may be risking future success if you’re relying on a land-line or traditional cell phone number. Your phone number will quickly become listed in both online and offline directories. Customers may even begin to store your business number as a contact in their phones. So imagine the horror if you lost your phone number and your customers were unable to reach you. Unfortunately, this is the nightmare that so many business owners find themselves living. Forward-looking business owners are turning to the services of a virtual phone system to alleviate these risks. Things have really come a long way in regards to phone service options, so it’s always a good idea to utilize new technology to make your life easier.   Incorrect Business Contact Information Negatively Impacts Consumer Behavior   When it comes …

  Are you part of an up-and-coming startup? Are you able to be reached by new prospects easily and in a memorable way? Let’s™ face it, potential clients are bombarded by information for all kinds of services every moment of the day. Thanks to the internet everyone is just a quick search away but the needs of every business prospect are different. So you should ensure that your startup is easily able to connect with clients needs from day one.     How Vanity Phone Numbers Can Give Your Business an Edge   Have you considered the amount of prospects that you may be leaving behind by foregoing a business phone system? Believe it or not this is a common problem amongst new startups that are trying to cut costs. As more and more consumers are able to connect to new business start ups online and through social media, many …

  Clear and concise communication is important to grow your business no matter which sector you are working in. As your business starts growing, it is essential for you to outgrow your phone lines beyond your personal mobile numbers. There are a number of tasks that need to be done via phone calls. Whether you are calling your customers, doing cold-calling to boost sales or conducting telephonic interviews, a business phone number will make things easier for you. Your employees need a secure communication system to contact each other as well as their prospective clients. It’s important to have a common shared platform for all your team. For busy sales representatives, a business phone system is a must-have.   Here are some of the top-notch benefits of using a business phone system:   Save on costs and time The old school fax system is outdated now, and you want to …

  Effective business communication plays a vital role in all aspects of business. It affects processes and efficiency in all departments of the organization. If there’s poor communication, your business may encounter many unforeseen problems like delayed projects, disgruntled customers, and diminishing productivity. Read on and learn more!   Types of business communication   Internal upward communication In internal upward communication, information flows from the lower levels of hierarchy to the upper levels. This includes feedback, reports, and surveys that employees use to deliver information to team leaders. Furthermore, employees can express their feelings, ideas, and requirements. Upward communication also helps the top management to know the changes to make to the business. For instance, a marketing report may include statistics such as social media management, website visitors, and total leads generated. When a business allows subordinates to make their contribution, they are influenced to work more and hit their …

  The telecom industry is growing fast. The advanced technologies have brought some dramatic changes to offer enhanced customer satisfaction. It is anticipated that 2020 will bring more and varied opportunities. The changing customer demands, evolving digital supply chain, and ever-smart devices will make the industry advanced and more responsive. Also, telecom companies will act smartly and more diligently to compete in this fast-paced and complex global economy. They will have to navigate a world where customers are demanding and frequently want new updates to make communication easier than ever.   What Is the Future of the Telecom industry?   The telecom industry will be more result-driven. It will develop advanced and innovative technologies to create an easy and safe solution for customers.   Here are a few things that customers can expect from telecom in the future: Industry Restructuring To win the support of customers and regain their trust, …

  For both businesses and the general public, there are a variety of modern communication methods that utilize the internet. You probably use a few of these methods yourself for your job and your home life. With that in mind, here are a few ways that technology is rapidly transforming the way you communicate information. Email Replacements   Email systems have been around for decades and have a variety of issues that have persisted for just as long. This is a problem for both your business and personal use as dealing with these issues can easily chew up your time and put you at risk. Unsolicited advertising in the form of spam email messages is common, and may well form a significant amount of internet message traffic at this point. Malware in the form of computer viruses and other malicious executables embedded into email attachments are also a constant threat …

  As a business owner using a Virtual Phone System, you are reaping the benefits of the professional quality service of a business system combined with the ease and cost-effectiveness of a single phone in your hand. But you may face some challenges using this system well. Voice over Internet Protocol (VoIP) systems were never intended for home or small business service, after all, and consequently, users may face hiccups when using these systems that way. Fortunately, recent changes to VoIP are addressing many of those problems. For the first time, Talkroute is offering a VoIP-based service with WebRTC because we believe the technology is finally stable enough to offer a reliable internet-based call connection. Here’s why we’re using WebRTC to go beyond old-school VoIP and why that can make your business communications faster, stronger, and simpler.   The Challenges of VoIP   VoIP does many things well. Without it, …

  “Your call may be recorded for quality assurance purposes.” Ever heard that line from a pleasant-if-robotic voice when you were calling a company? You may ignore the message after several repetitions, but there’s a very good reason that companies are recording your calls. And it may be about more than the quality assurance they claim it is. Savvy business owners and entrepreneurs know that recording phone calls is imperative for creating increasingly greater customer experiences.   What’s the Big Deal About Call Recording, Anyway?   Many people think call recording is illegal, and others wonder why companies announce that they are recording calls. While you might feel betrayed if you learned that a partner or close friend was recording your calls without your knowledge, why does it matter if a faceless company does so? And what does call recording really help a business learn about its customers? Is Call …