Phone System Thursdays
Let’s supercharge your phone system.
|
|
|
|
|
|
9 Reasons Why Your Customers Want to Text You
On December 3, 1992, an engineer named Neil Papworth made telecommunications history. On that day, he sent the very first
Read more.Recent Posts
The PSTN Proves Old School Tech Still Has Its Place
PSTN (Public Switched Telephone Network)—The world’s collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned.
Read more.
VoIP Service Providers’ Master Plan, and Why it Didn’t Work
Virtual phone service providers were on to something big. They knew they had a service that was a viable
Read more.
What Makes the Best Phone Tree for Business?
Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.
Read more.
The Value of IVR for Your Business’ Phone System
IVR, also known as an auto attendant, phone tree, or call menu, exists to save time and frustration for
Read more.
6 Ways to Better Serve Callers on Hold
1. Keep Your Caller Informed First and foremost, your caller will be much more comfortable on hold when they
Read more.