Phone System Thursdays

Let’s supercharge your phone system.

9 Reasons Why Your Customers Want to Text You
On December 3, 1992, an engineer named Neil Papworth made telecommunications history. On that day, he sent the very first
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Recent Posts

The PSTN Proves Old School Tech Still Has Its Place
    PSTN (Public Switched Telephone Network)—The world’s collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned.  
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VoIP Service Providers’ Master Plan, and Why it Didn’t Work
  Virtual phone service providers were on to something big. They knew they had a service that was a viable
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What Makes the Best Phone Tree for Business?
  Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.
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The Value of IVR for Your Business’ Phone System
  IVR, also known as an auto attendant, phone tree, or call menu, exists to save time and frustration for
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6 Ways to Better Serve Callers on Hold
  1. Keep Your Caller Informed First and foremost, your caller will be much more comfortable on hold when they
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Paul HoweyThe Moving Parts: Breaking Down Your Virtual Phone System