Phone System Thursdays
Let’s supercharge your phone system.
As a business owner, you take important phone calls at the office. But you're not always in the office. You're
Do you remember when you bought a new cell phone, opened the box, and discovered a new pamphlet that warned
Have you ever wondered why you hear music or informational messages while you’re on hold? The reason is to give
PSTN (Public Switched Telephone Network)—The world's collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned. Whenever you say
Virtual phone service providers were on to something big. They knew they had a service that was a viable alternative
Customizable Call Menus The anchor of any professional phone system is the phone tree, or IVR, or call menu.
IVR, also known as an auto attendant, phone tree, or call menu, exists to save time and frustration for you
1. Keep Your Caller Informed First and foremost, your caller will be much more comfortable on hold when they
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