Phone System Thursdays

Let’s supercharge your phone system.

Advanced History of the North American Numbering Plan - North America Phone Number Plan
  Why do North American phone numbers have nine digits? Who came up with the numbering system for phones? The

Recent Posts

Managing and transferring customer calls is a vital aspect of customer service. Not only do you have to provide helpful
  This post will start with a few quick rules-of-thumb to help you create a professional and effective call menu.
The ability to run a business from your cell phone affords you a great deal of freedom and flexibility, but
Ask yourself this: Where would your business be without voice messaging? If you can’t reliably intercept and organize your business’
There are a many elements that make your virtual phone system work, and one that is frequently taken for granted
Do you remember when you bought a new cell phone, opened the box, and discovered a new pamphlet that warned
talkroute on hold music
Have you ever wondered why you hear music or informational messages while you’re on hold? The reason is to give
talkroute pstn
PSTN (Public Switched Telephone Network)—The world's collection of interconnected, voice-oriented public telephone networks, both commercial and government-owned. Whenever you say

Paul HoweyThe Moving Parts: Breaking Down Your Virtual Phone System