Phone System Thusdays - The Ins & Outs of a Virtual Phone System

Mini Series Entrepreneur Stories Grow Your Business Phone System

Automatic call distribution (ACD) is a system for answering and directing incoming calls to the right sales agents. It decides

Welcome greeting is too long. The initial greeting someone hears when they call you should ideally have a duration of

When you’re not familiar with virtual phone systems, the idea of running more than one business from a single phone

Caller ID spoofing (for lack of a better term, apparently) is simply masking the outgoing caller ID with a number

No phone network is perfect. No matter what type of phone system you have in your office, there is always

This article will give you an overview of how the company name is set for outgoing caller ID,

1. Listen. This has to be one of the most crucial aspects of handling difficult callers, and customers

The foremost thing you have to understand about ports is that when you take your number from one service provider,

Did you ever wonder where the digits in your phone number come from, and what they mean? As you probably

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