Phone System Thusdays - The Ins & Outs of a Virtual Phone System

Mini Series Entrepreneur Stories Grow Your Business Phone System

Running a small business means wearing many hats, but answering every call doesn’t have to be one of them. A

Many of the terms associated with telephony are self-explanatory and familiar, but occasionally you’ll hear one that you’re not quite

When you first hear about virtual phone numbers, you might be a little apprehensive about using them for your business

As your small business grows, one thing that can become hard to manage is your phone numbers. You may

VoIP is an acronym that sounds weird at first—“vŏy’p”—but is actually fairly straightforward in application. It stands for Voice Over

Though the connection is virtually instantaneous when you call someone, there is a surprising number of operations that have to

Managing and transferring customer calls is a vital aspect of customer service. Not only do you have to provide helpful

This post will start with a few quick rules-of-thumb to help you create a professional and effective call menu.

The ability to run a business from your cell phone affords you a great deal of freedom and flexibility, but

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