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Ask ten small business owners to give you a good definition of brand, and you'll get 12 different answers. Branding

When we think of someone who runs a business, we get a picture in our mind of a person

No matter what level you are on, this comprehensive list of tips can provide a foundation for running your

The first step to improving relations with your customers is to understand where they are coming from. This article isn’t

It seems pretty straightforward, right? You start a business, do all the business owner stuff, set up your home office,

To make your interviews a little more potent and find the right people more quickly, you just have to ask

No matter how careful you are, mistakes will be made from time to time. Whether it’s a low-level representative

Any professional who works with customers on a regular basis is bound to say something off-putting or not quite

Serving customers by communicating through email is one of the most common channels for customer support today, as well as

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