Whether you’re an entrepreneur or a business owner with a growing organization, an 888 number can be an invaluable asset. It gives customers a convenient way to contact your business, along with many additional benefits.
Let’s take a closer look at 888 numbers to find out why you should get one for your business.
What Is an 888 Number?
888 numbers are a type of toll-free number. Toll-free numbers start with a three-digit code. Along with 888, phone service providers may offer toll-free numbers that start with 800, 833, 844, 855, 866, or 877.
Most people are familiar with 1-800 numbers. 800 numbers were originally released in the 1960s. The availability of toll-free numbers gradually decreased, leading the FCC to release additional toll-free area codes.
888 numbers were added to keep up with the demand for toll-free numbers. Other than the digits used, there is no difference between an 888 number and an 800 number.
With a toll-free number, callers are not charged a toll for the call. The charges are applied to the owner of the number. Using a toll-free number allows customers to contact businesses from any region without racking up long-distance charges on their phone bills.
So, why should you allow customers to make toll-free calls to your company?
Providing a more convenient way for customers to reach your business provides far-reaching advantages. Here are some of the benefits of using 888 numbers.
Create a Memorable Phone Number
An 888 number can be more memorable compared to a standard number, especially if you choose a vanity number. A vanity number is a number that uses a custom set of digits to spell out a word or phrase.
For example, 1-888-COMPANY is a generic vanity number where the digits spell “company.” Using a word or phrase related to your business can help potential customers remember how to contact your business after seeing or hearing an ad.
Of course, you do not need to use a vanity number for your 888 number. The consistency provided by using a toll-free number still helps people remember how to contact your business.
Use the Same Number After Relocating
If your business relocated to a different area code, you may need to change your local number. Changing a business phone number makes it difficult for existing customers to get in touch.
When you change numbers, you need to send notifications to existing customers, vendors, and service providers. However, some customers may not receive the update, which could cost your business. Using an 888 number allows you to keep your number. No matter where you operate, customers can continue reaching your business.
Brand Recognition for Growing Businesses
Along with maintaining the same number after relocating a business, you can continue using the same number as you expand your business. 888 numbers provide a scalable solution, as you can keep the same number when entering new territories.
Keeping the same number also helps build your brand. The consistency of a toll-free 888 number makes your number more recognizable and easier to find.
You do not need to worry about updating your business phone number across multiple platforms or notifying customers of a new number. You can also start targeting customers in areas outside of your local area code.
Consumers also associate toll-free numbers with companies that have a national presence. Simply getting an 888 number may create the impression of a larger corporation, which adds to the legitimacy of your business.
888 Numbers Are Convenient
An 888 number works with existing phone solutions, including cloud-based phone systems. You can use call forwarding to send messages from an 888 number to any other number. You can also integrate it with a phone tree system.
For example, you can set up an automated answering system that directs callers to different offices or departments based on their geographic location or the nature of their call.
Present a Unified Image with an 888 Number
Using 888 numbers helps create a unified image thanks to the use of phone extensions. Instead of using a different number for each office, team, or sales rep, you can use four-digit extensions.
Businesses can easily add, remove, or reassign phone number extensions. Using extensions saves significant time and money compared to adding new phone lines. You can typically add or remove extensions through an account dashboard instead of waiting for a service technician to visit your location.
888 Numbers Boost Marketing Efforts
Using an 888 number may increase the effectiveness of your marketing strategies. A toll-free number promotes a professional image and provides a more memorable way to reach your business. These benefits may result in more marketing leads from your latest campaign.
You may also continue to receive leads from older marketing campaigns. For example, if you switch phone numbers, inactive marketing campaigns may contain inaccurate contact information. With a consistent toll-free number, the phone number that appears on old marketing content remains valid.
Improve Customer Satisfaction
The advantages discussed can significantly improve customer satisfaction scores. Providing a memorable number that customers can access from anywhere at no cost makes it easier for them to reach your business.
A recent report found that 60% of consumers prefer to contact small businesses over the phone instead of sending emails or filling out online forms. Using an 888 number ensures that potential and existing customers can get a hold of your business.
Last Thoughts on Using 888 Numbers
Customer service should be a priority for any business. Using an 888 number provides one of the most cost-effective ways to deliver superior customer service. Before expanding your business operations, consider getting an 888 number. You can make your business more accessible to customers around the world without using different local numbers for each region.
888 numbers also benefit local businesses. Using a toll-free number can create a stronger impression with potential customers, giving you a competitive advantage compared to other businesses that rely on local numbers.
Obtaining an 888 number is also simple and affordable when you choose the right provider. At Talkroute, we offer convenient plans and flexible options to suit your business needs.