Phone System Thursdays

Let’s supercharge your phone system.

CMS Requiring Medicare Agents to Record Calls in October - Phone Agents Must Record Conversations
Working in any healthcare field, such as Medicare Advantage services, comes with its own separate challenges. These challenges won’t get

Recent Posts

User Interface of Virtual Phone System
The criteria you use to judge virtual phone systems may not include the user interface, or control panel—but it should.
  Connection quality and excellent phone reception is always a top concern for businesses of any size. Unfortunately, if you
  Voicemail is pretty straightforward. Every business uses it because you just can’t get to every call, but is every
Audio Prompts Should Never Say
  The messages and audio that people hear when they call into your phone system should be orchestrated in such
  Your business depends on consistent communication, and much of your communication relies on quality phone service. It’s for that
  Virtual phone systems for business are steadily becoming more popular and more accepted, but they are still vastly misunderstood.
  If you’re starting a new business today, then chances are, you’re running it from your cell phone. There’s nothing
How important is your business’ phone number? Outside of your website, it’s typically the first point-of-contact with your business for

Paul HoweyThe Moving Parts: Breaking Down Your Virtual Phone System