The Virtual Phone System Trusted by 1000’s of Awesome Organizations!
Should Our Church Use a Virtual Phone System?
Traditional on site phone systems definitely have their place within large organizations. If your church has hundreds or even thousands of staff members, an old-school phone system may actually be a better fit.
Organizations of this size generally require a physical handset at each desk and the ability to stack and answer thousands of incoming phone calls. Traditional systems are great for churches that basically need a built in call center solution.
However, if your church has less than a hundred staff members and you aren’t making or receiving thousands of calls per day, a traditional on site system is most likely going to be an unnecessary added expense.
This is why so many churches are switching to a Virtual Phone System and Talkroute is quickly becoming the phone system provider of choice for so many organizations.
Start making & receiving ministry calls in minutes
Our Call Menu feature gives you the ability to create a menu of options for your callers. The menu options can route callers to your phones, voicemail, another menu or play a recorded message. Now you can play a message that provides your church service and event information. This is a great way to help ensure your congregation always has up to date details for your organization.
Dedicated Prayer Lines
In addition to your primary church phone number, you may also add extra Toll Free and Local phone numbers. These number can be routed to any number of phones and utilize customizable schedules. This is a great way to establish dedicated lines for your organization such as prayer lines. Do you already have your own established phone numbers? We can Port them to Talkroute!
Call Forwarding & Routing
Call Forwarding provides you with the flexibility to take your ministry calls anywhere. Whether you are at home, your church or on the road, you can now receive calls where ever your ministry takes you. With Talkroute, you may route calls to multiple phones at the same time, in a specific order and even create custom forwarding schedules.
Department & Team Extensions
Whether you have 1 staff member or 100, you can create Extensions for everyone within your organization. When callers dial your Talkroute number, they will be able to dial the desired extensions and be routed to the appropriate individual or department. Now your staff members will be able to attend to your callers more efficiently.
Send & Receive Text Messages
Research shows that new members prefer to reach out to nonprofit organizations, such as churches, by first sending a text message. Use Talkroute’s Text Messaging to send and receive text messages from your church phone numbers. Now when a member of your congregation sends a text message, one of your staff members will be able to respond and ensure messages never go unanswered!
Separate Ministry & Personal
Our Mobile Apps give you the ability to make outgoing calls and send text messages showing your church’s phone number, while keeping your personal number private. Now you will always know whether an incoming call is from friends and family or from your ministry.
No More Missed Calls
Call Stacking makes sure that your callers remain on hold until someone on your team is available to answer them. Our virtual phone numbers are capable of receiving multiple calls at once, ensuring that your callers never hear a busy signal again. You may even customize the music or message your calls listen to while they are waiting to be connected.
No Equipment to Purchase
Talkroute is designed to work with your existing phones and service providers. Whether you have the latest iPhone, a traditional landline or both, your devices will work with Talkroute. There is no expensive equipment to purchase or complicated software to install. It’s 100% virtual.
A virtual phone system is a phone system that is not physically located on-site but is instead managed in the cloud. Since your virtual phone system is located off-site, there is no expensive equipment to purchase or maintain.
You will find that a virtual phone solution is far more cost effective and feature rich compared to a traditional on-site PBX system. Most Talkroute customers save hundreds and sometimes even thousands of dollars per year by switching to our virtual phone service. Best of all, Talkroute’s enterprise level features ensure that we will scale with you as your ministry continues to grow.
Traditionally, you would be required to be in the same building as your team and seated at your desk in order to take calls. If you wanted to check voicemail, you would need to dial-in from your extension and in order to send text messages, you would need to do so from a personal number.
Talkroute’s virtual phone system allows you are your team to be anywhere, on any device and still be able to communicate with your customers. Our mobile app provides you with the ability to make calls and send text messages from your church number. You can also check voicemail from your phone, email, or the online dashboard. If you receive a call on your cell phone and need to transfer it to another team member, department or voicemail box, you can do so with our live call transfer feature. Now everyone on your team can work where and how they want.
Ease of Use
Making adjustments to the settings and/or functionality of your office phone system, in the past, could be a huge hassle. If you wanted to add a phone as a forwarding number, change the number of rings, add music for callers on hold, or pretty much any other adjustment like this, then you might have to call your tech person or possibly contact your service provider to make the changes.
When you have a virtual phone system, on the other hand, you can quickly and easily make any of these adjustments directly from an online control panel. With Talkroute, you can add unlimited forwarding phone numbers, add audio messages or on-hold music for your call menu, manage voicemail, and everything else, right from your online dashboard.
One of the most obvious advantages of using a virtual phone service is that it is far more cost-effective. High up front costs and dedicated IT resources are just a few of the major expenses you will face in order to get up and running with a traditional phone system.
With Talkroute there is no need to purchase any new equipment or hire someone to install software. Our solution works with the devices and phones that you already have.
Talkroute’s pricing starts at just $19 /mo (no additional taxes or fees) and includes a ton of great features, a local or toll free phone number, and forwarding for as many phones as needed. Click the link to see a full breakdown of our plans & pricing.
Yes! Whether you have and old-school flip phone or the latest iPhone, Talkroute will work with your cell phone. For the best experience, we do recommend an iOS or Android smartphone in order to use our mobile app.
The Talkroute mobile app will allow you to make calls and send text messages showing your church number on the outgoing caller ID. With the mobile app, you can also review your Talkroute call history and check your voicemail messages.
Best of all, the Talkroute mobile app connects calls directly through your cellular network. This means calls are not connected by data or wifi allowing for optimal call quality and reliability.
Yes! Talkroute’s virtual phone system is capable of routing calls to any active landline. You can also make outgoing calls from your landline using the outbound dialing feature.
Yes! We are extremely proud of our 99.98% uptime record. Our team works directly with the largest carrier and service provider networks in the US and Canada to establish strategic partnerships that allows our customers to take advantage of extremely stable infrastructure.
At Talkroute, we believe in extreme transparency and post our current status and past service related issues here: https://status.talkroute.com
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