Phone System Thursdays

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Benefits of Using Automated Call Distribution Software
Automatic call distribution (ACD) is a system for answering and directing incoming calls to the right sales agents. It decides

Recent Posts

Some of the simplest and most common elements of your business’ phone system can be the most nuanced and difficult
  Even though the whole idea behind a phone tree, or auto attendant, for your phone system is to simplify
  Adding an auto attendant to your phone system gives you a great advantage over the typical system that simply
Toll Free Numbers
Obviously, a simple phone number isn’t going to grow your business in a literal sense, but a toll free number
What are call queues good for? We all know basically what they do, but is there a way to optimize
Does your business have a toll free number? It’s understandable if you want to project a connection with your community
  Call forwarding isn’t what it used to be. It has evolved into a fairly standard feature of phone systems
  Virtual phone numbers tend to still be a little esoteric, even though people who are running a business usually

Paul HoweyThe Moving Parts: Breaking Down Your Virtual Phone System